Products & Solutions
Demo

User Agreement (Self-serve account)

Last updated: 12 Sep 2025

1. Introduction and Scope

By accessing or using the services offered by QCC TECH PTE. LTD. or any of our affiliates within the applicable jurisdiction, you agree to be bound by these terms. Your acceptance is confirmed either by explicitly agreeing or by utilizing our services in any manner. The complete terms are available on our website via this link: https://www.qcckyc.com/terms-conditions. If you disagree with these terms (wholly or partially), please promptly cease all access to and use of our services. We reserve the right to treat each instance of your service usage as a separate acceptance of these terms, in addition to any other agreements or contracts you may have previously entered into with us.

We reserve the right to update these terms periodically to reflect changes in our business operations, services, practices, policies, and/or applicable laws, without prior consultation or notification. Any revisions will be posted on this page, along with the date of the most recent update. We encourage you to review this page regularly, particularly before using our services. Your continued use of the services after any changes have been made constitutes your acceptance of the updated terms.

Regarding the Hong Kong Company Services, you authorize QCC to query, purchase, and process specified Hong Kong company information on your behalf one or more times. Upon accepting the authorization and obtaining the data, QCC will store the acquired data on your behalf for an extended period. You may access and download this data in your personal account. You agree to use the data obtained through this authorized service solely for purposes that comply with the laws and regulations of the Hong Kong Special Administrative Region and the provisions of this agreement.

2. Definitions

Unless the context suggests a different interpretation, the following definitions shall be used throughout these Terms:

a. “QCC Information” refers to any information, deliverables, materials, data, or output associated with or provided through the Services, whether in raw, unprocessed format or otherwise.

b. “Services” refers to all information products, data, services, and/or software technologies owned by or associated with us or the ‘QCC’ brand.

c. “Affiliates” refers to any person or entity that is directly or indirectly controlling, controlled by, or under common control with a specified person or entity. In this context, "control" means the power to direct or influence the management or policies of such person or entity, whether through ownership of voting securities, by contract, or otherwise.

d. “Applicable Law” refers to all relevant laws, statutes, orders, regulations, rules, requirements, practices, and guidelines of any governmental, regulatory authority, or self-regulating organization that applies to or governs these Terms and their subject matter within the relevant jurisdiction.

e. “Authorized Recipient” refers to the directors, officers, employees, human resources (including consultants and contractors), professional advisors, accountants, and ultimate shareholders of a Party and its Affiliates, as applicable.

f. “Confidential Information” refers to any non-public information related to our business, operations, or technology, disclosed by us, our Authorized Recipient, Affiliate, or a third party, which: (i) is designated or marked as confidential; (ii) given the nature of the information or the circumstances of its disclosure, should reasonably be considered confidential, including but not limited to any QCC Information, Know-how, Intellectual Property Rights, or Systems; or (iii) is identified as confidential at the time of disclosure. However, Confidential Information does not include information that: (i) becomes publicly available other than through a breach of these Terms by the receiving Party; (ii) was lawfully in the possession of the receiving Party before disclosure by the disclosing Party; (iii) is independently developed by the receiving Party without access to or knowledge of the Confidential Information; (iv) is obtained from a third party who did not breach any confidentiality obligations to the disclosing Party; (v) is disclosed with the prior written consent of the disclosing Party; or (vi) is required to be disclosed by any competent court, judicial, governmental, supervisory, or regulatory body, or by any Applicable Law or regulation.

g. “Force Majeure Event” refers to any event beyond the reasonable control of the affected Party, including but not limited to loss, failure, or malfunction of utilities, computer or Systems failures, equipment failures, communication media malfunctions, power supply interruptions, accidents, labor disputes, strikes, lockouts, civil or military actions, acts of terrorism, war (whether declared or not), riots, insurrections, sabotage, acts of God, natural disasters, epidemics or pandemics, disease outbreaks, quarantines, change of applicable laws, government policies, regulations, and/or other governmental actions.

h. “Intellectual Property Rights” refers to all: (i) Copyrights, trademarks, trade names, domain names, goodwill associated with trademarks and trade names, designs, and patents related (but not limited) to the Services or QCC Information. (ii) Rights related to Know-how, innovations, trade secrets, moral rights. (iii) Any other technological, industrial, proprietary, and intellectual property rights worldwide, including all renewals and extensions, regardless of whether such rights have been registered or declared.

i. “Loss” refers to any losses, costs, damages, expenses (including legal fees), taxes, penalties, charges, fines, liabilities, and/or amounts paid in settlement.

j. “Party” refers to each party to these Terms, specifically us and you; collectively referred to as the “Parties.”

k. “Systems” refers to our information technology infrastructure, including our computer network and any associated configuration files.

l. “Taxes” refers to sales, value-added, goods and services, or any other similar taxes.

m. “Terms” refers to these ‘QCC Terms of Use’ as currently in effect.

n. “we”, “us”, “our” or any of their derivatives refer to QCC TECH PTE. LTD. and/or its Affiliates, as applicable.

o. “you”, “your”, “yours” or any of their derivatives refer to the individual and/or entity to whom these Terms apply.

3. Services

The Services are provided to you on a limited, time-bound, non-exclusive, non-transferable, and non-sublicensable basis. You must provide accurate, up-to-date information as requested and notify us of any changes. You are responsible for meeting the necessary technical requirements to access and use the Services, including covering any associated costs like internet or data charges. You must maintain appropriate information security measures, such as using a secure server, protective firewalls, and strong passwords, to prevent unauthorized access. Your access credentials should not be shared outside your organization, and you are solely responsible for all activities that occur under your credentials or account.

4. Registration & Access

To use the Services, you must be at least 18 years old. If you are under 18, you must use the Services with the permission of a parent or legal guardian. When using the Services on behalf of another individual or entity, you must have the authority to agree to these Terms on their behalf. By accepting the Terms on behalf of your employer or another entity, you confirm that you have the legal authority to bind them to these Terms. If you lack this authority, are under 18 years old, or do not agree to these Terms, you must not use the Services and should cease any use immediately.

5. Termination

The Terms will become effective upon your use of the Services and will remain in effect until terminated. We reserve the right to terminate these Terms and discontinue your access to the Services at any time, for any reason, with at least 30 days prior written notice. However, immediate termination may occur if: (i) We are unable to fulfill our regulatory or legal obligations.(ii) A significant change in control occurs on your side. (iii) There are reputational or integrity risks that could harm us. (iv) We have reasonable grounds to suspect fraudulent, illegal, or criminal activities by you or your Affiliates. (v) You fail to meet your obligations under these Terms or are otherwise in default or breach. (vi) A Force Majeure Event affects us for more than 30 days, preventing us from fulfilling a substantial portion of our obligations under the Terms. Upon termination of the Terms, you must immediately cease all direct or indirect use of the Services through any means or channels, and delete all information from QCCKYC.com in your possession. It is important to note that the termination or cessation of your use of the Services does not absolve you of any obligations or liabilities incurred prior to termination or those that are expressly stated to survive under these Terms.

6. Fees

In exchange for the Services we provide, you agree to pay the applicable Fees, along with any related Taxes, in advance before accessing or using the Services. Payment of the Fees must be made upon receipt of the corresponding payment request and is a prerequisite for the activation of the Services. If payment is not received, we reserve the right to withhold access to the Services until full payment is made. Failure to fulfill your payment obligations will be considered a breach of these Terms, and we may terminate or suspend the Services immediately. All payments made by you for the Services are non-refundable unless we agree otherwise. You must pay all Fees in full, without any deductions, offsets, or withholdings for taxes, levies, imports, duties, or any other charges.

7. Credit Packs

a. Non-Refundable Purchases

All purchases of Credit Packs are final and non-refundable. Once the transaction is completed, no refund requests will be processed under any circumstances.

b. Non-Withdrawable and Non-Transferable Balance

Credit Pack balances are strictly non-withdrawable. Any remaining balance in your account cannot be exchanged for cash or transferred to another account.

c. Validity of Credit Packs

Credit Packs have a defined validity period, which will be clearly communicated at the time of purchase. Unused balances will expire automatically upon reaching the expiration date and cannot be reinstated or extended.

d. Refunds for Undeliverable Services

If a specific report cannot be delivered for a service paid via credit card, the corresponding amount will be credited back to your account’s Credit balance. The refunded balance will retain the same validity period as your Credit Packs. Once the validity period expires, any unused balance will be forfeited and cannot be used.

8. Restrictions

You agree to adhere to the following restrictions regarding your use of the Services and QCC Information: (i) You are prohibited from commercializing, reselling, circulating, reproducing, sublicensing, publishing, distributing, or otherwise making the Services or QCC Information available to any third party without prior written authorization from us and subject to any additional terms we may impose. (ii) You should only access and use the Services and QCC Information for internal business purposes. You should not attribute the QCC Information to our third-party information providers as the source. (iii) You are forbidden from installing, developing, or using any software, program, or device in connection with the Services that is not provided by us or that is intended to modify, disrupt, or bypass any features, security measures, or limitations associated with the Services. (iv) You should not distribute the Services or QCC Information or any part through any service you operate or in collaboration with a third party (such as joint or co-branded services). Furthermore, you should not authorize any third party to link, bookmark, or point from a third-party service to the Services or QCC Information. (v) You should not create archival or derivative works based on the Services or QCC Information, or modify, reverse engineer, disassemble, or decompile the Services or QCC Information or any related software. (vi) You should not place hypertext or other links within the screen displays or display pages containing the Services or QCC Information in a way that such links are mixed with or embedded within the content of the Services or QCC Information. (vii) You should not copy, store, or use any part of the QCC Information in databases for access by you or any third party, nor in any manner that could result in such databases becoming a substitute source for the QCC Information. (viii) You should not use the Services and QCC Information in any way that competes with any product or service we currently offer. (ix) You should not use any of our trademarks, trade names, or service marks in any way that could suggest that such names or marks belong to or are associated with you.

9. Assurances

By using the Services, you acknowledge and agree to the following: (i) All information and data provided through the Services are obtained from publicly available sources and/or sources considered reliable. However, neither we nor our third-party information providers guarantee the accuracy, reliability, completeness, or correctness of the information supplied. (ii) The Services and any QCC Information have been created by us (and our third-party information providers, where applicable) through substantial time, effort, and financial investment. These constitute valuable intellectual property and/or trade secrets that belong to us (and our third-party information providers). (iii) All proprietary rights, including but not limited to copyrights, trade secrets, database rights, and trademark rights, in the Services, QCC Information, and all related components, are and will continue to be solely owned by us (and our third-party information providers, where applicable). You agree to comply with any written requests we make to protect these rights, using the same level of care you would apply to safeguard your own rights (at a minimum, reasonable efforts). (iv) You agree to promptly inform us in writing if you become aware of any unauthorized access to or use of the Services or QCC Information, or if you learn of any claims alleging infringement of third-party intellectual property, contractual, statutory, or common law rights. (v) For formatting purposes, we may include codes, tags, instructions, or other technical applications necessary or desirable to ensure compatibility of the Services with your structure, search logic, or other formatting requirements. (vi) We make no express or implied warranties regarding the outcomes you or others may achieve from using the Services or QCC Information. We also disclaim any express or implied warranties of merchantability or fitness for a particular purpose. (vii) You are responsible for the information and data you use, as well as the outcomes resulting from your use of the Services. The information and data provided within the Services may change without notice and should not be taken as legal, business, or tax advice, nor as a credit report, nor as a basis for determining an individual's creditworthiness. (viii) To the fullest extent permitted by law, you agree to indemnify, hold harmless, and, at your own expense, defend us (and, where applicable, our Affiliates, Authorized Recipients, and third-party information providers) against any and all losses resulting from your use of the Services.

10. Privacy and Confidentiality

You should limit the possession, knowledge, and use of Confidential Information strictly to your Authorized Recipients, on a need-to-know basis. You must ensure that each Authorized Recipient adheres to the Terms as if they were a direct party to them. You are fully responsible for any breach of the Terms by an Authorized Recipient, as though you yourself had breached the terms. If you become aware of any unauthorized use or disclosure of Confidential Information, you must notify us immediately and work with us in all reasonable ways to recover the Confidential Information and prevent any further unauthorized use or disclosure. All Confidential Information related to the Services and QCC Information (and all associated rights) shall remain our exclusive property. Upon termination of the Terms, you are required to delete or destroy all Confidential Information in your possession or control, unless retention is mandated by Applicable Law for compliance, audit, or record-keeping purposes. At our written request, you must have an authorized representative certify your compliance with this obligation. Any Confidential Information that is not deleted but retained must continue to be protected in strict accordance with the confidentiality obligations set forth in the Terms.

11. Liability

We shall not be held liable for any failure to perform or delay in performance resulting from a Force Majeure Event, which includes any circumstances beyond our reasonable control. In the event of any liability arising between the Parties, it shall be reduced to the extent that any contributory negligence is attributable to the other Party, or to the extent that the other Party has caused or contributed to the Loss or liability in question. Both Parties shall make reasonable efforts to mitigate any Loss they may suffer or incur, whether wholly or partly attributable to the actions or omissions of the other Party. Notwithstanding the foregoing, under no circumstances shall we (or, where applicable, our Affiliates, Authorized Recipients, or third-party information providers) be liable for any indirect, special, incidental, punitive, or consequential damages, including but not limited to loss of profits, trading losses, business interruption losses, or loss of goodwill, even if we have been advised of the possibility of such damages, whether arising in contract, tort, strict liability, or otherwise. Furthermore, our maximum cumulative liability (and if applicable, that of our Affiliates, Authorized Recipients, or third-party information providers) in connection with the Services or these Terms, regardless of the form of action—whether in contract, tort, strict liability, or otherwise—shall not exceed the lesser of: (i) Five Hundred (500) Singapore Dollars; or (ii) the Fees paid by you to us in the month during which such liability is claimed to have arisen.

12. Intellectual Property

All Intellectual Property Rights related to the Services and QCC shall be retained by us, our Affiliates, and/or our third-party information providers, as applicable, and shall remain exclusively vested in them. You are expressly prohibited from: (i) Copying, modifying, publishing, transmitting, distributing, displaying, or selling any such Intellectual Property Rights. (ii) Decompiling, disassembling, reverse engineering, or otherwise engaging with these Intellectual Property Rights. (iii) Using these Intellectual Property Rights (including copyrights, trademarks, trade names, or service marks) for any promotional or marketing purposes. (iv) Enhancing, modifying, or altering these Intellectual Property Rights without our express written consent. If any enhancement, modification, or alteration leads to the creation of new Intellectual Property Rights, those rights shall automatically vest exclusively in us, unless otherwise agreed in writing, and you agree to execute any necessary assignments of such new rights in our favor. Any breach of our rights under these Terms, including but not limited to breaches of confidentiality obligations or Intellectual Property Rights, could result in irreparable harm, for which monetary damages may be inadequate or difficult to determine. Therefore, in addition to any other rights and remedies available to us, we reserve the right to seek a court order to enforce compliance with these Terms or to prevent any actual or threatened breach through preliminary or permanent injunctive relief.

13. Government Law

These Terms, along with any disputes or claims arising from or related to their subject matter or formation (whether contractual or otherwise), shall be exclusively governed by and interpreted in accordance with the laws of the People’s Republic of China, unless we decide otherwise, excluding any conflict of law principles. The People's Court of Suzhou City, Jiangsu Province, China, unless we specify a different jurisdiction, shall have exclusive authority to resolve any such dispute or claim. Each Party irrevocably submits to the exclusive jurisdiction of these courts and waives any objection to proceedings in these courts on the grounds of inconvenience. However, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction globally.

14. General

Assignment: You may not assign, transfer, sublicense, or otherwise dispose of any of your rights under these Terms without obtaining our prior written consent. Third-party Rights: These Terms are binding upon and benefit the Parties, their representatives, successors, and permitted assignees. No provision of these Terms is intended to, nor shall it be construed to, confer any benefit, legal or equitable right, remedy, or claim upon any person or entity other than the Parties and their permitted successors and assignees, unless explicitly agreed in writing by the Parties. Any individual or entity that is not a Party to these Terms shall have no right to enforce any of its provisions. Severability: If any provision of these Terms is deemed by a competent court or authority to be illegal, invalid, void, or unenforceable, whether in whole or in part, or if a change in law renders it so, that provision shall be considered not to form part of these Terms. The validity and enforceability of the remaining provisions and any unaffected portion of the provision in question shall remain intact. Remedies and Waivers: Any failure or delay by a Party in asserting any right, power, or privilege under these Terms shall not be construed as a waiver of that Party’s right to enforce every provision of these Terms. Additionally, no single or partial exercise of any right, power, or privilege shall preclude any other or further exercise. Survival: Any section or clause of these Terms that is intended, explicitly or implicitly, to have effect after the termination, rescission, or expiration of these Terms shall remain enforceable following such termination, rescission, or expiration. This applies, without limitation, to sections 5 to 11 of these Terms, where relevant. Relationship: Each Party operates as an independent contractor. Neither Party acts as the agent of the other nor is authorized to make statements or commitments on behalf of the other. No Party shall incur any expenditure or cost on behalf of the other or any of its Affiliates without the prior written consent of the other Party. Further Assurances: Each Party agrees to perform any acts and execute and deliver any additional documents that the other Party may reasonably request to better evidence or implement the provisions of these Terms.

Terms and conditions | Privacy Policy | Copyright © 2026 QCC TECH PTE LTD. All rights reserved.